Mingxuan Group uphold the "full range, high quality, fast" customer service service standards, customer satisfaction as the goal.
1.our company has set up a number of tough emergency maintenance service team, experienced field engineers and senior technicians, in Guangzhou, Jiujiang, Kunming, Shenyang, Wuhan and other places with technical service center, the emergence of any problems can be the fastest time to help solve.
2.product delivery within a week, my company's after-sales service staff will be based on the customer's contact information, to carry out telephone tracking, provide product technical support services, to achieve customer satisfaction.
3. All the complaints about the quality of the products, within 1 hour reply for door-to-door service, arrived on the scene within 24 hours, and according to the situation of complaints determine treatment measures, maintenance and replacement, better solve problems for customers.
4.the quality of the product in the quality of the cost incurred by our company.
5.the quality of the use of improper or natural environment caused by the user, we provide free maintenance, repair materials and accessories used in the cost price.
6.beyond the warranty period of the product, our company to the best price to provide a lifetime service.
Service mailbox: 2851512568@qq.com
After sales service phone: 400-6902-228
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